FAQ
Questions we expect before you wire funds
If you need procurement-ready PDFs, email the desk. This page is descriptive, not a substitute for signed orders.
Programs and delivery
Yes. We scope private runs with your security and procurement constraints, but legal paperwork sits with your team—we provide facilitator guides, calendars, and mentor coverage windows only.
Select tracks include review recordings for 30 days unless your contract forbids it. Labs that involve shared sandboxes may disable recording to reduce credential leakage risk.
Only when you grant explicit read access and scrub secrets. We do not accept production credentials via chat, and mentors may decline reviews that lack a threat model summary.
English and Japanese appear across the catalog; each course lists its facilitation mix. Bilingual cohorts slow down slightly—we budget extra Q&A rather than rushing finishes.
Billing and logistics
No. Learners budget their own AWS charges. We publish expected monthly burn bands per lab, but spikes remain your responsibility.
Japanese corporate buyers may request invoice workflows with NET30 where credit checks pass. Individuals pay via card or bank transfer options shown at checkout when enabled.
Displayed prices exclude consumption tax unless explicitly noted on your quotation. Enterprise quotes list tax treatment separately.
Honest limitations
We do not guarantee hiring outcomes, certification passes, or incident-free migrations. We teach decision tools; your managers still own staffing, timelines, and vendor negotiations.
No. Mentorship ends with the cohort window unless a separate advisory agreement exists.
We ship quarterly deltas, yet AWS releases faster than any syllabus. Expect explicit “last reviewed” notes per module and occasional reading assignments to newer docs.